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Creating Value with UCaaS and CCaaS – 8×8 & Enreach  

Two vendors have highlighted five hot trends that could help channel partners improve customer experience. Classen from Enreach named three of these trends as convergence and automation of different channels, mobility, and AI.   Tilsed added conversation AI and giving customers the ability to develop their own USPs with the technology.   The pair spoke about a […]

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Author: James Stephen

Publish Date: 13/05/2022 17:06

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